Library

Things I keep having to work out again

Short pieces on research practice and interaction design. One idea each, and no attempt to sound certain about any of them.

28 August 20264 min read

Feelings are requirements

Emotional design usually arrives last, as warmth applied to a finished thing. On the projects I care about it arrives first, as the constraint that decides what the thing can be.

Emotional design
Practice

21 August 20265 min read

Asking about the hard thing

How I run research on subjects people find painful, and why I have stopped going straight at the difficult question.

Research practice
Ethics

18 August 20264 min read

Care is a system, not a sentiment

A period away from full-time practice changed what I notice in an interface. Mostly it changed my idea of who is on the other side of it.

Practice
Emotional design

14 August 20264 min read

What a label costs

Marking every claim in a case study by how much weight it can carry makes the writing less confident. That turns out to be the point.

Research practice
Writing